FAQs

Common Questions:

Josario’s Christmas Trees has been serving the Orlando community since 1994. It is a family tradition and family owned right here in Central Florida.
West Jefferson North Carolina.
Regular hours 9 am to 9 pm
Our Christmas Tree “Flocker” expert has over 12 years experience flocking Orlando Fresh Christmas Trees
Our trained staff will fresh cut the bottom of your tree, wrap it in a protective netting and secure the tree to your vehicle.
We offer delivery for our Fresh Christmas trees to all of Central Florida.
We carry Fresh cut Christmas Trees Fraiser Fir trees. They are the most desirable because they will stay green the longest, will shed the least needles and they offer a magnificent Fresh tree scent.
We offer complimentary tree clippings upon availability. We make homemade wreaths with our fresh clippings.
It is not uncommon for Fresh Fraiser Fir Christmas Trees to develop a split in the trunk. This is typically caused by the change in temperatures, but does not affect the longevity of the tree.
We can install your Christmas Tree stand in our trees.
There are many varieties of tree preservative, so please follow the instructions on the label. It is preferred that it’s used within a day of fresh cutting the tree and continues until the tree no longer absorbs water.
We will flock any of our Orlando Fresh Christmas Trees.
We have a NO REFUND policy, but will be glad to exchange your Christmas tree within 72 hours of purchase for another tree of value.
In our Orlando fresh christmas tree locations, we carry all sizes of christmas trees, from 3 feet up to 18 feet.
We have the ability to order any size Christmas Tree up to a 20 foot tree.
Our fresh Christmas trees are treated like any other crop to avoid any bugs, or infestation. They are safe for your home and any animals.
Our Orlando Fresh Christmas Tree locations arrive a week before Thanksgiving and we constantly bring new shipments every week in order to keep a large and beautiful Fresh Christmas tree selection.
You should have a Christmas tree stand with a water reservoir. The tree should be placed on the stand and water added within 24 hours of fresh cutting the tree.
You should apply water to the Christmas tree stand reservoir until the tree is no longer absorbing water.
We offer a large selection of stands for our Fresh Christmas Trees. Our tree stands are proudly made in the USA out of reinforced steel and are warranted for life. That is correct, if it ever breaks, you can bring it back for an exchange for as long as you own the tree stand. With our tree stands, you do not need to trim any of the bottom branches off the tree and you can install it in less than 2 minutes.

Have no fear! You have the option to purchase a tree stand once you select your tree on the “Don’t forget these!” section. If you do not have a Tree stand at the time of your delivery, you can purchase one if your driver has one available.

Cancellations & Returns

You have up to 48 hours before your delivery to cancel without penalty. If you choose to cancel within the 48-hour window, you will forfeit 50% of your total. Due to the seasonal nature of Christmas tree delivery, we must enforce cancellation policies to avoid losses on pre-ordered items.

You have up to 24 hours to cancel without pentalty. If you choose to cancel within the 24-hour window, you will forfeit 50% of your total.

Unfortunately, we cannot guarantee the lifespan of Christmas trees. Most Christmas trees will last the entire holiday season, but some will deteriorate sooner than others.

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